Support
Last updated: 22 October 2026
Need help with Morshed? Check the answers to common questions below, or email us.
Contact us
Email support@morshedapp.bugsquad.co for help with the app or your account, for privacy questions and for account deletion requests. We reply within 3 business days.
BugSquad Software
Commercial Building No. 13, Service Area, Legenda Village, Sheikh Zayed City, Markaz – First Neighborhood – Second District, Sheikh Zayed.
P.O. Box 41516
Commercial Register No. 22375
Support, privacy and account deletion: support@morshedapp.bugsquad.co
Company and legal: info@bugsquad.co
Frequently asked questions
How do I sign in?
Morshed has no passwords. Enter your Egyptian mobile number in the app, and we send a one-time code to it by SMS. Enter the code to sign in. If you are new to Morshed, you then complete your profile to create your account.
Sign-in works with Egyptian mobile numbers only. Never share your code with anyone.
How do I delete my account?
You can delete your account in the app or by email. Our Delete Account page explains both ways, step by step, and what is deleted and what is kept.
How do I report content or block someone?
Use the Report action on any post or profile, or the Block action on a profile. We review reports within 24 hours. Our Community Guidelines explain how reporting and blocking work.
How do you handle my personal data?
Our Privacy Policy explains what data we collect, why we collect it and the rights you have. For privacy questions, or to exercise your rights, email support@morshedapp.bugsquad.co.